Privacy Policy for Da3em E-commerce Platform
Effective Date: 02-09-2024
Thank you for choosing Da3em, a multi-vendor e-commerce platform that allows users to buy and sell products through our iOS and Android apps. We are committed to protecting your privacy, and this policy explains how we collect, use, disclose, and protect your personal information when you use our platform.
1. Information We Collect
- Automatic Registration: When you make your first purchase on the Da3em platform, you are automatically registered using your device's unique identifier (such as a hardware code or phone code). This identifier is securely stored and used to create and manage your account.
- Account Information: After your first purchase, your account information, including your billing address, is automatically updated. This information is used to personalize your experience and facilitate transactions.
- Device Information: We may collect information about your device, including its model, operating system, and unique identifiers like the hardware code.
- Transaction Information: We collect details about your purchases, including the products you buy, payment methods, and transaction amounts.
2. How We Use Your Information
- Account Management: Your device’s unique identifier is used to automatically create and manage your account on Da3em. Your billing address, provided during your first purchase, will be associated with your account.
- Transaction Processing: We use your personal and payment information to process transactions, fulfill orders, and provide customer support.
- Personalization: Your information helps us personalize your experience on Da3em, including recommending products and improving our services.
- Security: We use the information we collect to enhance the security of our platform and protect against fraudulent activities.
3. Information Sharing and Disclosure
- Third-Party Service Providers: We may share your information with third-party service providers who assist us in processing payments, fulfilling orders, and providing customer support. These providers are required to protect your information and use it solely to provide services to Da3em.
- Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena or other legal process, or to protect the rights, property, or safety of Da3em, our users, or others.
4. Your Rights and Choices
- Account Deletion: If you wish to delete your account, you can do so by contacting us through the "Contact Us" section in the app. Once your request is processed, your account and all associated information will be permanently deleted from our system.
- Data Access and Correction: You have the right to access and correct the personal information we hold about you. You can do this by contacting our customer support team.
5. Data Security
We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our platform and updating the effective date.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Thank you for trusting Da3em with your personal information. We are committed to ensuring your privacy and providing a secure shopping experience.
english
